I went to the library last night and was very disappointed in my experience. I love going to the library and enjoy almost every visit there. Yesterday, however, was a bummer.
First, it was HOT in there! Not “we’re saving money so our a/c is on low” hot, but “the a/c is broken and we don’t care” kind of hot. It was 85° outside and probably the same inside, without the benefit of a breeze or fresh air. I had to visit the Information desk and when I asked the librarian how long it had been hot in there she answered non-sarcastically “Since it started warming up outside.” Really? Thanks for the non-info Information lady!
Second, while standing in line for the Information desk, I watched as one librarian helped a patron and another librarian sat at her computer clicking and typing away. I assumed that both librarians were busy and if not, computer-using librarian would call me over to her side of the desk. As I waited, and sweated, and waited, computer-using librarian never looked up, never said anything to me (even though I made sure I was in her line of sight) or to her co-worker. After about 5 minutes, a kid walked up to computer-using librarian and started asking questions. I figured if he could interrupt her, so could I and went to her side of the desk when he left. I told her that I hadn’t wanted to interrupt whatever she was doing but since she had immediately stopped “working” on her computer, she must not have been as busy as I thought. She looked at me and said “well that’s why I’m here” in a snotty tone like I was the one who had just ignored a patron for 5 minutes. Jerk.
Maybe the heat was getting to us all.